{"id":329,"date":"2026-08-16T10:26:45","date_gmt":"2026-08-16T10:26:45","guid":{"rendered":"https:\/\/labelsaymine.com\/index.php\/refund-and-returns-policy\/"},"modified":"2026-08-16T10:26:45","modified_gmt":"2026-08-16T10:26:45","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/labelsaymine.com\/en_US\/refund-and-returns-policy\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"background-color:#EDE4D6;padding-top:1rem;padding-right:1rem;padding-bottom:1rem;padding-left:1rem\"><strong>Client note \u2014 remove before going live:<\/strong> This page contains templated boilerplate. Replace every [BRACKETED] placeholder with your real business details, then have a solicitor \/ notaris review the wording for your jurisdiction. This is not legal advice.<\/p>\n\n<p class=\"wp-block-paragraph\">We want you to be entirely happy with your labelsaymine pieces. If something is not right, here is how to return it.<\/p>\n\n\n<h2 class=\"wp-block-heading\">14-day right of withdrawal<\/h2>\n\n\n<p class=\"wp-block-paragraph\">EU consumers may cancel their order within <strong>14 days<\/strong> of receiving it, without giving a reason. Once you notify us, you have a further 14 days to return the item.<\/p>\n\n\n<h2 class=\"wp-block-heading\">How to return<\/h2>\n\n\n<ul class=\"wp-block-list\"><li>Email <a href=\"mailto:[CONTACT EMAIL]\">[CONTACT EMAIL]<\/a> with your order number and the items you wish to return.<\/li><li>We will send you the return address and a returns note within one working day.<\/li><li>Pack the item(s) securely with the original tags attached.<\/li><li>Post the parcel to us with a tracked service.<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Condition<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Returned items must be unworn, unwashed, with the original tags attached and \u2014 where possible \u2014 in the original packaging. We reserve the right to deduct value from your refund if the item has been used beyond what is needed to try it on.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Refund timing<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect the return, we refund the purchase price (and, for a full order return, the original standard shipping cost) within <strong>14 days<\/strong>, via the original payment method.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Return shipping cost<\/h2>\n\n\n<p class=\"wp-block-paragraph\">For EU customers, return shipping is <strong>[FREE \/ at your cost]<\/strong>. For non-EU customers, return shipping is at your cost.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Non-returnable<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Custom-made pieces and items marked as final sale cannot be returned unless faulty.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: [DATE]<\/em><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Client note \u2014 remove before going live: This page contains templated boilerplate. Replace every [BRACKETED] placeholder with your real business details, then have a solicitor \/ notaris review the wording for your jurisdiction. This is not legal advice. We want you to be entirely happy with your labelsaymine pieces. If something is not right, here [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/pages\/329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/comments?post=329"}],"version-history":[{"count":0,"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/pages\/329\/revisions"}],"wp:attachment":[{"href":"https:\/\/labelsaymine.com\/en_US\/wp-json\/wp\/v2\/media?parent=329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}